FAQ

Where can I buy Proline products?

All Proline products are sold through authorized Proline distributors. We have distributors all over the United States and the world. Contact Proline's toll-free number: 800-795-4750 and one of our friendly customer service representatives will direct you to the distributor nearest you.

What makes Proline products different from other company’s products?

First of all, Proline was the innovator and originator of the Seamless Texture mat. All others are imitations of the original. Secondly, Proline uses a special material formula to produce stamps that are lighter in weight yet have lasting durability. Proline recognizes that stamps are an investment for the contractor and makes stamps that will last for years of use. Each stamp is hand-made in our California plant. Thirdly, you can easily spot a Proline stamp in a crowd. We proudly produce the industries’ most beautiful stamps with the most life-like qualities. Also, we offer an experienced customer service team to answer any questions and process your order quickly. We have a well-earned reputation of having the best stamps in the industry and 30+ years of experience.

Problems or ways to improve the website?

If you have any suggestions or problems please use our Contact Us page, there you will find a form you can either fill out or email us.

Can I use powered release with my Magnetic Stamps?

No, Powered release currently uses ferrous metal that will clump on the magnetics both disabling the stamps from aligning and increasing the depth in those areas. Liquid release with Ez-Tique is recommended. Please watch our video for more information.

What is the difference between a Seamless Texture and a Patterned Stamp?

A Seamless Texture is a feathered edge stamp, with a texture. These stamps can simply overlap each other for a textured finish without seams. A Pattered stamp could be a number of patterns – random stone, cobblestone, brick, or wood plank – to name a few. They are made to fit together in tight precision.

How do I care for my stamps?

We recommend a mild soap and soft brush. Liquid dish washing soap is actually one of the best method of cleaning stamps. Also, spray with our Pro-Revive Stamp Conditioner to restores shine and oily finish to old or highly used stamps

What are concrete stamps made from?

Proline hand manufactures each stamp out of a special formula of polymer. Our formula sets us apart from our competitors as it lets us make stamps lighter in weight, yet more durable.

Will Proline stamps work for overlay applications?

Absolutely. We sell all around the world, and almost ½ of the stamps we sell are used for overlay applications. There are some exceptions. Stamps that are “groutable” are not suited for overlay. However, in most cases, Proline makes a non-groutable version of the same stamp. There are a few patterns with deeper grout lines that might not be suitable. Ask your Proline customer service representative if the pattern you want is suited for overlayment.

Why do some patterns have more than one stamp to a set?

Some patterns need more than one piece – up to 3 different stamps – to make the pattern. It allows the pattern to be “opened up”, so the eye does not see a repetitive pattern. The easiest way to think of it is that 2 (or 3 depending on the pattern) pieces actually make ONE piece of the puzzle. If a stamp requires more than one piece, the part numbers will include an A, B, or C, depending on the number of stamps in the series.

What is a flex stamp and why do I need them?

Proline offers a flex stamp to match each pattern. A flex is needed when going against walls or walkways. It is thinner and therefore more flexible for bending against structures. A flex stamp can only get so close, so first stamp the area with a touch up skin of the background texture, then hand tool where needed. A flex stamp is made out of the same material as a regular stamp but it differs in 3 ways
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• Approximately 25% thinner for added flexibility
• Has a tab handle instead of a looped handle
• Less expensive because it is thinner

What is a touch up skin?

Every pattern, whether it is a Seamless Texture or a Patterned style, needs a touch up skin. A touch up skin is a feathered edge texture skin approximately 20” x 20” in size. When stamping, touch up skin is always needed for edges and areas that need improved. Each Patterned stamp has a background texture. For instance, Arizona Flagstone has Light Sandstone texture in the rocks of the pattern. Therefore, you need a matching Light Sandstone touch up skin to match the pattern.

Where do I get color for concrete?

Proline now manufactures several coloring systems. We offer Color Hardeners, Antique Color Release, Acid Stains and our Accent Color Water Based Acrylic Stain and Water Based Acrylic Antiquing System.
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All Proline products are sold through authorized Proline distributors. We have distributors all over the United States and the world. Contact Proline at their toll-free number: 800-795-4750 and one of our friendly customer service representatives will direct you to the distributor nearest you.

How often do I have to seal the concrete?

After the initial installation and sealing, you should re-seal your stamped concrete every 1 ½ years, depending on the weather conditions in your area.

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